How to Fix Local Pickup Not Showing for Specific Addresses in WooCommerce

Introduction

Running a WooCommerce store is all about making the buying process smooth for your customers. But sometimes, things don’t go as planned—like when Local Pickup is not showing for specific addresses in WooCommerce. Maybe a customer near your physical store complains that they can’t see the option at checkout. Or perhaps it shows for some addresses but not others, leaving you scratching your head.

This issue can be frustrating, both for you and your buyers. After all, Local Pickup is supposed to be simple: customers order online and grab their items at your location. If it’s not working properly, you could lose sales or create unnecessary customer support headaches.

The good news? Most of the time, the fix isn’t complicated. In this article, we’ll walk through the most common reasons why Local Pickup doesn’t appear for certain addresses in WooCommerce—and how you can fix it quickly.

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Why Local Pickup Might Not Show for Certain Addresses

There are a few key reasons why Local Pickup might not appear:

• Shipping zones are misconfigured. If the customer’s address doesn’t match the shipping zone tied to Local Pickup, it won’t display.
• Restrictions on postal codes. If you’ve limited pickup to specific ZIP/postal codes, WooCommerce may block other addresses.
• Conflicts with other shipping methods. Sometimes Local Pickup won’t show if higher-priority shipping methods override it.
• Plugin or theme conflicts. A caching plugin, shipping extension, or even your theme might interfere.
• Customer location settings. If WooCommerce can’t detect the correct customer location, the option may not appear at checkout.

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Step 1: Double-Check Your Shipping Zones

The most common culprit is shipping zones. WooCommerce only displays shipping methods if the customer’s address matches a defined zone.

1. Go to WooCommerce > Settings > Shipping > Shipping Zones.
2. Review the zone that should include Local Pickup.
3. Make sure the region, state, or postal code ranges actually cover the customer’s address.

For example, if you only added one city to the zone, but your customer lives just outside that boundary, Local Pickup won’t show. Expanding your zone range usually fixes this.

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Step 2: Confirm Local Pickup is Enabled in the Right Zone

Even if you set up shipping zones correctly, Local Pickup must be added as a method in that specific zone.

• Open the shipping zone.
• Click Add Shipping Method.
• Select Local Pickup and save changes.

If you already had it enabled, try removing and re-adding it. Sometimes a reset resolves the issue.

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Step 3: Check for Postal Code Restrictions

WooCommerce allows you to limit Local Pickup by ZIP or postal codes. While this is useful, it can also block valid addresses.

• Open your Local Pickup settings.
• Look under “Postcodes.”
• If you’ve added specific ZIPs, make sure they match your customer’s address format.

For instance, in some regions, WooCommerce requires exact formatting (e.g., 12345 vs. 12345-6789). A mismatch can prevent the method from showing.

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Step 4: Adjust Shipping Method Priorities

If you’re offering multiple shipping methods (like flat rate, free shipping, or carrier rates), Local Pickup may get hidden or overshadowed.

Try these tweaks:

• Temporarily disable other shipping methods to see if Local Pickup appears.
• Reorder shipping methods so Local Pickup is visible.
• Ensure rules like “free shipping over $50” aren’t blocking it.

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Step 5: Look for Plugin or Theme Conflicts

Sometimes, the issue isn’t WooCommerce itself but an outside factor.

• Deactivate all non-essential plugins temporarily.
• Switch to a default theme like Storefront.
• Check if Local Pickup works.

If it does, reactivate plugins one by one until you find the culprit. Popular culprits include caching plugins, third-party shipping plugins, or checkout customizers.

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Step 6: Review Customer Location Settings

WooCommerce relies on geolocation or billing/shipping addresses to determine available shipping methods. If this setting is off, Local Pickup may not display properly.

• Go to WooCommerce > Settings > General.
• Under “Default customer location,” select Geolocate or Shop base address.

This ensures WooCommerce knows where your customer is coming from.

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Step 7: Clear Cache and Test Again

After making changes, clear your site cache and browser cache. Cached data can cause checkout pages to show outdated shipping methods.

Then, test Local Pickup using multiple addresses:

• A valid address within your pickup zone.
• An address outside the zone.
• A nearby address that’s on the boundary.

This helps confirm if your fix worked.

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Extra Tips to Keep Local Pickup Running Smoothly

• Clearly state on your site where Local Pickup is available.
• Add an FAQ section to explain restrictions.
• Test checkout regularly, especially after plugin or theme updates.
• Use staging sites to safely test changes without affecting real customers.

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Wrapping It Up

When Local Pickup is not showing for specific addresses in WooCommerce, it usually comes down to shipping zones, postal code restrictions, or conflicts with other settings. By checking your zones, enabling Local Pickup correctly, reviewing ZIP code rules, and testing for plugin issues, you can quickly get this shipping method working again.

A little troubleshooting goes a long way in keeping your checkout smooth and customer-friendly. If you continue to run into problems, consider reaching out to WooCommerce support or exploring advanced shipping plugins that give you more control.