Fix WooCommerce Payment Gateway Not Showing on Checkout Page

Introduction

Running an online store should be exciting, but nothing feels more frustrating than when customers reach the checkout page and suddenly… no payment options appear. If you’ve faced the dreaded WooCommerce payment gateway not showing on checkout page issue, you’re definitely not alone.

This error often leaves customers confused and store owners stressed, especially since it directly affects sales. But here’s the good news: it’s usually fixable with a few quick adjustments. Whether it’s misconfigured settings, plugin conflicts, or currency mismatches, there are clear ways to solve the problem.

In this guide, we’ll walk through the most common reasons why WooCommerce payment gateways disappear and show you step-by-step how to get them back on track. By the end, you’ll not only fix the issue but also prevent it from happening again—saving you time and keeping customers happy.

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Why Payment Gateways Disappear in WooCommerce

Before jumping into fixes, it helps to understand why this happens in the first place. Some of the most common causes include:

• Incorrect WooCommerce settings – Gateways may not be enabled or properly configured.
• Currency or country mismatches – If your store’s currency doesn’t match the gateway, it won’t display.
• Shipping/payment dependencies – Some gateways only work with specific shipping methods.
• Plugin or theme conflicts – A poorly coded plugin or theme may override checkout functions.
• SSL or HTTPS issues – Many gateways require a secure connection to work.

Knowing the root cause will help you apply the right fix quickly.

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Step 1: Check Payment Gateway Settings

The first step is making sure the payment gateway is actually enabled.

1. Go to WooCommerce > Settings > Payments.
2. Confirm the payment method (e.g., PayPal, Stripe, bank transfer) is switched ON.
3. Click Manage to review and confirm details like API keys, account emails, and sandbox vs. live mode.

👉 Many times, the problem is as simple as forgetting to toggle the payment method to active.

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Step 2: Match Store Currency with Gateway

Payment gateways are often strict about currencies. If your WooCommerce store currency doesn’t match what the gateway supports, it won’t appear at checkout.

To fix this:

1. Go to WooCommerce > Settings > General.
2. Scroll down to Currency Options and select the currency supported by your gateway.
3. Save changes and test the checkout again.

For example, some gateways like PayPal may reject unsupported currencies, while Stripe might require adjustments in your account dashboard.

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Step 3: Review Shipping and Payment Dependencies

Some payment methods only show when certain shipping options are selected. For instance, Cash on Delivery (COD) might only display when local shipping is chosen.

• Test different shipping methods in the checkout flow.
• Go to WooCommerce > Settings > Payments > COD (or similar gateway) and review restrictions.

If you want the gateway to appear universally, make sure it’s not limited to a specific shipping zone.

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Step 4: Check for Plugin or Theme Conflicts

Conflicts are a major culprit. If your payment gateway suddenly disappeared after installing a new plugin or updating your theme, this might be the issue.

Here’s how to troubleshoot:

1. Temporarily switch to a default theme like Storefront or Twenty Twenty-Four.
2. Disable all plugins except WooCommerce.
3. Test checkout. If the payment gateway appears, re-enable plugins one by one until you find the conflict.

👉 Once identified, you can update, replace, or contact the plugin/theme developer for a fix.

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Step 5: Ensure SSL and HTTPS Are Enabled

Most gateways (like Stripe and PayPal) require secure connections. Without an SSL certificate, your gateway might not display at all.

• Confirm your site has an active SSL certificate.
• In WordPress Settings > General, ensure both WordPress Address (URL) and Site Address (URL) use https://.
• Update internal links and run a plugin like Really Simple SSL if needed.

Not only will this fix payment issues, but it also improves customer trust.

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Step 6: Enable Debugging Mode

WooCommerce and most gateways provide a debug or logging mode to help identify errors.

• Go to WooCommerce > Status > Logs.
• Look for recent logs related to your payment gateway.
• Enable Debug Mode in the payment settings (if available) and test checkout again.

These logs often reveal API errors, mismatched credentials, or rejected transactions.

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Step 7: Update Everything Regularly

Sometimes, the problem is just outdated software. Make sure you’re running the latest versions of:

• WordPress
• WooCommerce
• Payment gateway plugins
• Your theme

Outdated versions often cause compatibility issues. Always back up your site before updating.

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Bonus: Testing the Checkout Flow

After applying fixes, don’t forget to test checkout like a real customer. Try:

• Adding different products to the cart.
• Using various shipping methods.
• Switching between desktop and mobile devices.

This ensures your payment gateway displays correctly across all scenarios.

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Wrapping It Up

The WooCommerce payment gateway not showing on checkout page problem may feel intimidating, but it usually comes down to simple misconfigurations or conflicts. By checking your settings, matching currencies, testing shipping dependencies, ensuring SSL, and reviewing plugins, you can quickly get your checkout back on track.

Keeping your store updated and regularly testing checkout flow will also prevent future issues.

If you’re still stuck, reaching out to your payment gateway’s support or WooCommerce forums can provide extra guidance. With these steps, your store will be ready to process payments smoothly—keeping both you and your customers happy.